Privacy Policy

Effective Date: 15 July 2025

Core Spring Diagnostics LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, communication platforms, and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

• Personal Information: Full name, phone number, email address, mailing address, insurance details, date of birth, and health-related information (if you are a patient or filling out intake forms).
• Mobile Information: Mobile phone number used for text/SMS communications, appointment reminders, or opt-in alerts.
• Technical Information: IP address, browser type, device identifiers, pages visited, and time spent on our website.

2. How We Use Your Information

• To provide diagnostic and healthcare-related services.
• To schedule and confirm appointments.
• To respond to inquiries or customer service requests.
• To improve our website and services.
• To send updates you’ve opted into (e.g., appointment reminders, intake forms, follow-up instructions).

3. No Third-Party Sharing for Marketing

• We do not share, sell, rent, or otherwise disclose your personal or mobile information with third parties or affiliates for marketing or promotional purposes. Your information is used exclusively to support our clinical operations and communication with you as our client or patient.

4. Mobile Information and SMS Consent

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• SMS/text communications (such as appointment reminders or intake form links) are only sent to users who have expressly opted in.
• You may opt out of SMS communications at any time by replying “STOP” to any of our messages.

5. Data Security

• We use industry-standard administrative, physical, and technical safeguards to protect your personal data from unauthorized access or disclosure.

6. Data Retention

• We retain your data only for as long as necessary to provide services and comply with applicable laws and regulations, especially those related to healthcare and HIPAA compliance.

7. Your Rights and Choices

• You may:
• Request to access or correct your personal information.
• Withdraw consent from communications.
• Request deletion of your data, subject to legal obligations.
• Please contact us at [info@corespringdiagnostics.com] to exercise your rights.

8. HIPAA Compliance

• For patients receiving healthcare services from us, any protected health information (PHI) is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

9. Contact Us

• If you have questions about this Privacy Policy, please contact us at:
• Core Spring Diagnostics LLC
• 10625 W North Ave, Wauwatosa, WI 53226
• Phone: 14143872100
• Email: info@corespringdiagnostics.com